Paycle
For questions, bug reports, or feature requests on Paycle, please email us.
Helpful info to include:
- Device model and OS version
- App version (see Settings → App Version in the App)
- Steps to reproduce
- Screenshots if possible
Email: supports@tez.kr
FAQ
Can I cancel a subscription in Paycle?
No. Paycle is a tool for recording and tracking third-party subscriptions (Netflix, YouTube Premium, ChatGPT, etc.) and does not perform cancellations. Actual cancellation must be done in each service's app, or in Apple ID Settings (iOS) / Play Store Subscriptions (Android). Removing an entry in Paycle does not cancel the underlying subscription.
I'm not receiving notifications.
Notifications are delivered locally at 9:00 AM on the scheduled day. They are scheduled per subscription only at the timings you selected (3 days before, 1 day before, same day); there is no daily notification. Please check: (1) Settings → Payment notifications is on, with at least one of those alert points enabled; (2) past moments are not scheduled — for example, if a payment is set for the day after tomorrow, the "3 days before" alert won't fire (this is expected); (3) on iOS, Paycle must have notification permission in Settings → Notifications → Paycle.
Does my data transfer when I change devices?
Subscription data is stored only on your device (AsyncStorage); the App has no built-in export or backup. If iCloud backup (iOS) or Google backup (Android) is enabled, data may be restored via the OS backup; otherwise, you'll need to re-enter it manually. Deleting the App deletes the data with it.
Which currencies are supported?
Ten currencies: KRW, USD, JPY, EUR, GBP, AUD, CNY, INR, THB, VND. Preset prices include defaults for KRW, USD, JPY, EUR, and GBP; other currencies require manual entry.
Can I remove ads?
There is no ad-removal product. The App is entirely free and is operated through advertising revenue. See Terms of Service, Article 5.
How do I delete all data in the App?
Settings → Reset app data prompts a confirmation and then deletes everything immediately.
Paycle has no accounts and stores all data on your device, so we hold no user data of yours. There is no separate web deletion request to send: resetting in the app or deleting the app removes everything. For advertising and analytics identifiers, see the privacy policy.